ITRapidoBusiness IT services
Founder-led and backed by over 20 years of hands-on IT experience, IT Rapido helps businesses build dependable technology operations, from the daily help desk to the network decisions that shape your next few years.
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Ongoing IT management, user support, documentation, roadmaps, and technology decisions grounded in your business needs. We coordinate with your internet, software, cloud, phone, and hardware vendors, so your team has one technical point of contact.
Network design, structured cabling, Wi-Fi, firewalls, VPNs, server support, Windows Server, Hyper-V, VMware, NAS, Synology, and QNAP.
Microsoft 365, Azure, Google Workspace, email migration, cloud migration, identity, collaboration, and access management.
Endpoint protection, secure configuration, firewalls, backup, disaster recovery, recovery planning, and practical business resilience.
Practical local and private LLM/AI support, workflow design, and implementation for businesses that need useful outcomes from new technology.
Business hardware selection and deployment for Dell, Lenovo, HP, ASUS, Acer, Microsoft Surface, Apple, printers, labels, and the devices your teams use.
Fast remote troubleshooting for everyday issues, backed by onsite service when the job needs hands, cables, equipment, or a visit to your workplace.
Straightforward pricing
We confirm the work, scope, and costs before getting started. Projects are quoted in writing when a fixed scope makes more sense.
Onsite and project work
$120 / hour
For onsite support, administration, deployments, installations, network work, Microsoft 365, hardware, and business AI projects.
Onsite service has a one-hour minimum. Fixed-scope projects are quoted in writing.
Remote support
$100 / hour
Fast remote troubleshooting and day-to-day business IT support when a visit to your workplace is not needed.
Remote incident support has a 30-minute minimum.
Critical-event monitoring
$30 / device / month
Remote monitoring for critical system events with a defined escalation route when an issue is detected.
Monitoring does not include support, software licensing, backup, security tools, or after-hours response.
Travel is billed at current Ontario rates. After-hours service carries an additional surcharge. Hardware, software, licensing, and fixed-scope projects are quoted separately.
Technology coverage
Ready for better IT?