Managed IT
Proactive support, user help, device management, and practical IT planning.
ITRapido
Business IT support
IT Rapido keeps your computers, servers, cloud services, and network running so your business can keep moving.
Business support, without the runaround
Over 20 years of hands-on IT experience
Onsite and remote when your business needs help
Security and cloud built into the plan
What we cover
Clear support for day-to-day issues and the planning needed to reduce future downtime.
Proactive support, user help, device management, and practical IT planning.
Microsoft 365, Azure, Google Workspace, migrations, and secure collaboration.
Endpoint protection, firewalls, backup, disaster recovery, and business continuity.
Network design, cabling, business Wi-Fi, VPNs, servers, and reliable connectivity.
Practical local and private AI support, workflow design, and LLM assistance for businesses that need useful outcomes.
Straightforward pricing
We confirm the work, scope, and costs before getting started. Projects are quoted in writing when a fixed scope makes more sense.
Onsite and project work
$120 / hour
For onsite support, administration, deployments, installations, network work, Microsoft 365, hardware, and business AI projects.
Onsite service has a one-hour minimum. Fixed-scope projects are quoted in writing.
Remote support
$100 / hour
Fast remote troubleshooting and day-to-day business IT support when a visit to your workplace is not needed.
Remote incident support has a 30-minute minimum.
Critical-event monitoring
$30 / device / month
Remote monitoring for critical system events with a defined escalation route when an issue is detected.
Monitoring does not include support, software licensing, backup, security tools, or after-hours response.
Travel is billed at current Ontario rates. After-hours service carries an additional surcharge. Hardware, software, licensing, and fixed-scope projects are quoted separately.
Support that fits
Most issues can be resolved remotely. When an onsite visit is the better answer, IT Rapido supports the network, servers, hardware, and workplace systems your operation depends on.
Speak with an IT specialistExperience across industries
Founder-led and backed by over 20 years of hands-on IT experience across law offices, automotive repair shops, manufacturing and distribution operations, doctors’ offices, dental offices, and other small-business environments.
Contact IT Rapido
Send a service request and we will follow up using the contact details you provide.
Prefer to reach us directly?
support@itrapido.xyz
226-486-2711
Business hours
Monday–Friday, 10:00 a.m.–4:00 p.m. ET
Closed on Ontario and federal statutory holidays.